SPEAKING
National Citizen Service, Annual Conference, 2016
Director Heather McGill is an energetic and engaging speaker, passionate about sharing her creative vision for outstanding Customer experience. Brimming with animated anecdotes and fascinating insights, her presentations will inspire, educate and amuse your guests. From the Spice Girls World Tours through to the London 2012 Games, Heather will tell stories that bring customer focus to life.
CORPORATE DINNERS
Heather can provide a thought provoking presentation tailored to the theme of your event, with stories to entertain, and inspire your guests to think about new ways of working. As well as after-dinner speaking, Heather can get your conversation started. She has previously helped facilitate dinner time discussions at high profile and corporate events.
CONFERENCES AND KEYNOTE SPEECHES
A successful keynote speech should hit your discussion point head on. Heather specialises in such session openers, drawing on her experience and its relevance to the future of the industry. She will work closely with you, shaping her speech to align with your goals.
“Heather has spoken at two of our Customer Service Leaders’ Forum events and has captivated the group every time. She brought to life the Spectator Experience challenge of London 2012 and applied this brilliantly to customer service challenges in other industries. A truly insightful and entertaining speaker”